Privacy Policy

Privacy Policy

We respect your confidence. StockTutor respects your trust by upholding moral standards in the collection, use, and security of any information you give us. Incorporated in India, StockTutor is one of the top educational technology companies for learning how to trade and using our platform to practice virtual trading. This privacy statement applies to your use of the StockTutor application, the StockTutor website, and any other related products or services that the Company manages. Before using the Application, Website, services, or Products, please carefully read this privacy statement. Your use of the Website, Application, or services related to the Application, Website, or Products (the "Services"), as well as any registrations you make with us via any method and any use of the Products, including through SD cards, tablets, or other storage/transmitting devices, shall constitute your acceptance of this Policy and your agreement to be bound by its terms. Use the Website, Applications, Products, or any of our Services only if you agree to the terms of this Policy

User-Provided Information
  • When you download and register for the application, website, services, or products, the application, website, services, or products get the information you give. You typically give us the following information when you register with us:
    • your name, age, email address, location, phone number, and password; transaction-related information, like when you make purchases, respond to offers, or download or use applications from us; information you give us when you contact us for support; and information you enter into our system while using the Application / Services / Products, like when you ask questions, participate in discussions, and take tests
  • Users' "Personal Information," "Sensitive Personal Information," and "Associated Information" are three categories for the aforementioned data that was gathered. Individually defined under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules"), personal information, sensitive personal information, and associated information are collectively referred to as "Information" in this policy. We may occasionally contact you using the Information to deliver the Services, critical information, necessary notices, and marketing incentives. When we require additional details that permit us to identify you personally (personal information) or get in touch with you, we will notify you. As long as the login/access credentials match yours, we won't make a distinction as to who is utilizing the device to access the application, website services, or products. It is crucial that you have logged in using your credentials to get the most out of the application/website/services/products and to allow your information to be appropriately captured there. You will always have the choice whether to give us sensitive personal information or other personal information that we request from you. Additionally, you will always have the choice to revoke any prior permission you gave us to use your Personal Information or Sensitive Personal Information while using the Application, Services, or Products. This withdrawal of consent must be communicated to us in writing via the contact information listed below in this Policy. However, the Company fully reserves the right to refuse to provide you with any Services or Products under the Application in such a situation
Automatically Collected Information

Additionally, the application, products, and services may automatically gather certain information about you, such as the kind of mobile device you use, its unique device ID, its IP address, its operating system, the kind of mobile Internet browsers you use, and details about how you use the application, services, and products. Like the majority of mobile applications, we also gather additional pertinent data by your granted permissions. To enhance the in-class experience, we may request camera and microphone access when you (on behalf of yourself and/or your ward) register with us for our Services or during the term of Services relating to our Products/services/subscriptions. All telephone conversations between you, your ward, and our tutors, representatives, or agents are audio and video-recorded for the benefit of quality control and training. These recordings must not, under any circumstances, be shared with you or your ward. By accepting this privacy statement, you (speaking for yourself and/or your ward) authorize us to collect, record, and use your and/or your ward's audio, video, and telecall recordings, as well as personal data, for the aforementioned objectives.

Use of your Personal Information

We use the information gathered to conduct research, analyze trends, administer the application/services and products, understand how each user navigates the application/services and products, and compile demographic data and usage patterns about our user base as a whole. To assist us in improving the Application, Products, and Services, aggregated and individual, anonymized, and non-anonymized data may be regularly shared with outside service providers. Only in the ways listed below in this Policy will we share your information with other parties. To better meet your learning objectives, we may use personal information in conjunction with individual data and behavior patterns to deliver personalized content to you. Some services are provided by third parties, and we may use these services to analyze data and information so that we can improve your experience or reach out to you with more useful products, applications, information, and services. However, these other businesses are not independently entitled to release this information. Except for subsidiaries and affiliates of the Company for similar offerings, we do not sell, trade, or disclose personal information with other parties unless we have your specific written or electronic consent to do so. We might occasionally give reputable third parties aggregate data about our customers, traffic patterns, and related site information, but when we do so, the information will be Your Personally Identifiable

Information is only present in aggregate form. As they are regarded as a crucial component of the Services/Products you have selected, Stocktutor may from time to time send you emails with notices, messages, or other communications concerning our Services, Products, and advantages. We might reveal information:

  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues, or comply with a government request
  • with our dependable service providers who work on our behalf, do not have their use for the information we disclose to them, and have agreed to abide by the rules.
  • connect with third-party service providers to do behavioral analysis and personalize the Application/Website/Services/Products for a better user experience.
  • you are presumed to have obtained the legal guardian of any minor whose personal information is included in any component of the Information that you transmit.
  • Your registration with us is regarded to represent your assent to this
Access to your Personal Information

We will give you the tools you need to check that your personal information is accurate and up to date. If you have created a user profile, we will make it easy for you to access and edit it through our application, services, website, and products. To prevent the exposure or disclosure of your password to other parties, we take reasonable security precautions.

Cookies

We transmit cookies, which are little files with a string of characters inside them, to your computer to identify your browser specifically. Cookies are used to store information about your preferences, speed up login times, and gather information about user patterns. This information is used to enhance our services, such as by adding more content on topics that are more popular with users. The default setting for most browsers is to allow cookies, but you can change this setting to make your browser reject all cookies or warn you when one is being sent. If you disable cookies, some of our features and services might not work properly.

Links

Links may be presented in a way that allows us to monitor if they have been followed. We make use of this data to enhance our personalized content. Links may direct you to websites outside of our domain. The privacy policies of other websites are not our responsibility. We advise our visitors to read the privacy policies of every website that collects personally identifiable information when they leave our site. This Privacy Policy only applies to data gathered by our website.

Alerts

To let you know about new service offerings from the Company and its subsidiaries and affiliates or other information we think you would find valuable, we may send you an email or call you on the phone (via SMS/call/WhatsApp).

Public Forms

Your personal information, including comments, messages, files, and images, will be available to all users and in the public domain when you use specific features on our website, such as the discussion forums, and when you post or share that information. You do it at your own risk when providing any information like this. Please be aware that any personal information you include in your profile or when posting on one of our forums may be seen by the public

Security

Our main focus is preserving the privacy of your information. To protect the Information we process and maintain, we offer physical, electronic, and administrative measures. For instance, we restrict access to this information to just those workers who require it to run, develop, or improve our application, services, products, or website. Please be aware that no security system can completely thwart potential security breaches, despite our best efforts to offer a fair level of protection for the information we process and maintain.

How Long Do We Retain User Data?

We now intend to keep user data for at least three years once an account is no longer active. Depending on the needs of the business and the law, we might change this procedure. For instance, if it's necessary to follow the law or voluntary norms of conduct, we may extend the retention duration for particular data. If it's necessary to free up storage space, we may reduce the retention term for specific categories of data, unless doing so is forbidden.

Log information

Our servers automatically log information that your browser transmits whenever you access our website when you do so. Your online request, your IP address, the type of browser you are using, the language of that browser, the time and date of your request, and one or more cookies that may uniquely identify your browser may all be included in these server logs.

User communications

When you send us an email or another kind of communication, we might keep a copy of such correspondence to process your questions, fulfil your requests, and enhance our services.

Changes to this Statement

Our privacy policy will need to change to address new circumstances as the Company develops. As continuous usage is taken as the consent of all changes, you are urged to routinely examine this Policy for any updates.

Your Consent

We think that each person who uses our application, services, products, or website should be able to give their informed consent before giving any information that is necessary for using the application, services, products, or website. You fully agree that we may collect, use, disclose, and handle your information as outlined in this Policy as it currently stands and as we may alter it by registering with us. Your information will be processed in India in any way, including but not limited to gathering, storing, erasing, using, combining, sharing, transferring, and disclosing information. The applicable data protection laws of India will be used to transport, process, and store your information if you live outside of India

Data Collection and Deletion Policy
  1. Information we collect

    We collect both personal and non-personal information to provide and improve our services. Personal information may include:

    - Contact Information: Name, email address, phone number.

    - Identifiers: Usernames, account IDs.

    - Usage Data: Information about your interactions with our services.

    - Device Information: IP address, device type, operating system.

    - Location Data: If you enable location services.

  2. How We Use Your Information

    We use your information to:

    - Provide and maintain our services.

    - Personalize your experience.

    - Analyse usage patterns to improve our services.

    - Communicate with you, respond to inquiries, and provide support.

    - Comply with legal obligations.

  3. Data Security

    We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure.

  4. Data Retention and Deletion We retain your information only as long as necessary for the purposes outlined in this Privacy Policy. You can request the deletion of your data by contacting us at info@stocktutor.com. Upon receiving such a request, we will delete your data within a reasonable timeframe, subject to legal obligations and technical constraints.
  5. Third-Party Services We may use third-party services for analytics, advertising, or other purposes. These services may collect information on our behalf. We encourage you to review their privacy policies.
  6. Cookies and Similar Technologies We use cookies and similar technologies to enhance your experience, analyse usage patterns, and personalize content. You can manage cookie preferences through your browser settings.
  7. Children's Privacy We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
  8. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy. We will notify you of significant changes via email or through our services.
  9. Contact Information For questions, concerns, or requests related to your privacy, please contact us at info@stocktutor.com. By using our services, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly for updates.
  10. To delete the account follow the steps :

    Website : Account My Profile Delete Account

    Application : Account User Profile Delete Account